The opportunity is here!
Consumer Care Expert
Get to know us:
Do you want to be a part of Consumer Care team in the best beer company? We are here for you! We have an international center of 500 people in Prague 4-Chodov, you can be one of us! Although we're not for everyone, but if we're for you, we promise you'll be challenged. You'll grow. And together, we will build a stronger, better company for decades to come.
We are continuously looking for new ways to refresh and create new products, build stronger brands and make more meaningful connections with our consumers and the communities where we live and work.
What you can expect:
You will be a part of Consumer Care team in the best beer company
You will engage with consumers to ensure AB InBev brands and products are connecting with consumers in the right way
You will be in a role of Brand Ambassador and front office contact with consumers (online and offline) ensure best customer experience and build brand loyalty
You will partner with the key corporate stakeholders to insure we are able to service our consumers with the quality we have committed
You will engage with the global community of consumer care to share and to learn best practices across the globe
You will develop working knowledge of Sales Force.com to conduct changes and improvements and identify opportunities within SalesForce.com to improve process/functionality
What we expect from you:
You are fluent in Dutch and English with advanced French
You are a motivated graduate or having a few years of previous working experience
You have worked in consumer care or Marketing function experience in a multi national company
You are passionate about brand marketing
You have great communication skills
You have great problem-solving ability, analytical skills and attention to details
Innovative & dynamic approach with ownership mindset
Eagerness to learn and grow in challenging FMCG environment of the world's biggest beer company
What we have to offer:
In this role you will have the opportunity to learn on the job, develop your agile working skills as you adapt to new environments and push yourself to reach your goals. We are a team that reward based on performance, and take results personally. We work with collaboration and creativity and encourage you to Dream Big - that's what it means to work at AB InBev.
The package includes a local performance bonus, language bonus, beer vouchers to buy our popular brands, meal vouchers, pension contributions and more.
If you meet the requirements and like the sound of the role, apply today!