About the role
The CPFR model presents the aspects in which industries focus. The model provides a basic framework for the flow of information, goods, and services. In the retail industry the "retailer typically fills the buyer role, a manufacturer fills the seller role, and the consumer is the end customer. The center of the model is represented as the consumer, followed by the middle ring of the retailer, and finally the outside ring being the manufacturer. Each ring of the model represents different functions within the CPFR model. The consumer drives demand for goods and services while the retailer is the provider of goods and services. The manufacturer supplies the retailer stores with product as demand for product is pulled through the supply chain by the end user, being the consumer.
The CPFR is the primary point of contact for the inventory management / replenishment management associates at our customers, and is a critical point of contact for the buying / purchasing management associates at our customers. The role is critical to developing a high quality relationship with this supply chain driven customer, and plays a vital internal role supporting GSV growth and driving operational efficiencies working jointly with Supply and Demand Planning.
Key accountabilities and responsibilities
Accountable for building and maintaining a collaborative relationship with the replenishment/inventory management teams at our retail trading partners. Must effectively influence these individuals, gaining support for replenishment and inventory management policies that maximize product availability at store level, while minimizing inventory in the supply chain.
Responsible for meeting customer in-stock targets at store and warehouse levels with no out-of-stocks at the distribution centers. This is accomplished by proactive inventory analysis using the customers' forecasting and inventory management systems, identification of any forecast or in-stock issues, followed by implementation of action steps to resolve them.
Ensuring that those customer forecasts (along with other actionable quantitative and qualitative insights) are included in the demand planning and Sales and Operations Planning (S&OP) processes, as well as included in the Apollo demand planning application.
Measures of success
Achieve Retailer Instock Targets
Achieve and maintain Days on Hand Target per Customer.
S&OP and Replenishment Support for Sell-Out Activities
Building a successful collaborative relationship across clients:
Critical experiences for success
To be successful in this role you will have/be:
Well-developed written and verbal communication, presentation.
Effective use of networking and strong interpersonal skills.
Confident presence and in person professional appearance.
Demonstrable track record of performance and delivery.
Excellent computer skills.
Fluency in country's most spoken languages.
The following experiences are preferred:
Experience in S/OP and/or Sales Role.
Experience in the Spirits and/or Beverage Industry is a distinct advantage.
Proficiency in English language skills.
Living our Values and demonstrating high Learning Agility will be fundamental not only for success in this role, but also for potential growth to other roles across Bacardi in the future. We have a clearly defined Leadership Excellence framework, and you will be expected, as a member of the Bacardi team, to develop towards all 6 elements: Focus Externally to Win / Drive Execution & Results / Lead Strategically & Know your Business / Make the Matrix Work / Lead by Example / Develop and Inspire Talent
Our ways of working
Our family legacy has positively influenced our ways of working and has shaped the values to which our employees aspire. We're caring, like a family, and not only internally, but also in the wider communities in which we operate. This is demonstrated by our commitment to both act responsibly and promote the choice to drink responsibly. We trust one another, and through that trust are able to forge strong teams and networks that empower our matrix organization structure. We're passionate, reflecting our Latin heritage, and this means that we commit more than just time to our work: we commit energy, heart and soul. We are dedicated to being a role model in our industry, and we approach everything we do with Integrity First. Together, our values help us create what we're most proud of: our True Heart and Winning Spirit - both in our home markets and across the world.