AB InBev

Order Management Senior Specialist GE

Europe


At the heart of our dynamic global growth is a simple belief: nothing should come between incredibly talented people and an accelerated career.

That's why we dream big. Why we look to the future, not the past. Why we value talent over title. And why we hire people that can be better than ourselves.

At AB InBev you'll join a driven team that shares your desire to grow, your courage to challenge and commitment to act. In return, we'll reward your achievements.

The opportunity is here!

Order Management Senior Specialist with German

YOUR JOB

Treat incoming orders from AB Inbev country organizations according to the order process definitions to ensure deliveries and invoicing to customer according to agreed SLA's.

YOUR MAIN DUTIES

  • Capture all incoming orders from customers or AB Inbev country organizations by fax, mail, EDI

  • Receive instructions from the CSC Agent to enter the order in the system, modify the order based on different instructions

  • Enter orders in SAP (ERP) and other systems according to the systems in use in the countries in scope for CSC

  • Verify completeness, customer credit, (and pricing), verify if there are specific logistic rules. The order taker must also take into account the specifications of the Customer master data

  • Contact CSC in Bremen in cases of customer wishes and changes of customer orders (SalesForce)

  • Close work and daily contact with CSC, Transport planning, Inventory department and all needed internal or external customers per E-mail or phone

  • Archive documentation received from customers

    YOUR GENERAL SKILLS

  • Highly customer oriented mindset (Execution of daily activities, routines, documentation)

  • Responsibility, reliability, stress resistance

  • General business sense (Understand SLAs, KPIs content and calculation and how performance is being measured)

  • Good analytical and problem solving skills (Identify and propose changes in way of working, escalation of issues if needed)

  • Highly results focused

  • Ability to communicate effectively both orally and in writing

  • Ability to generate team cooperation (share best practices)

  • Ability to be flexible with position duties and scope of work (Ownership mindset, aligned with ABI culture)

  • Ability to work on own initiative and prioritize workload effectively

  • Owns his/her own development and career, Ambassador of our culture

  • Acceptance to work within shifts and be flexible to work over shifts

YOUR WORK EXPERIENCE

  • Experience in working in an ERP environment preferred (not obligatory)

  • Experience in Supply chain overall and in Logistics preferred (not obligatory)

YOUR LANGUAGE SKILLS

  • Fluency in German (upper intermediate level)

  • Fluency in English

YOUR EDUCATION LEVEL / TECHNICAL SKILLS

  • Education level : Graduate degree

  • T echnical skills: Microsoft Office (Excel and Power Point) / SAP (not obligatory)

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