Deliveroo unveils new dine-in ordering tool for on-trade venues

Jacopo Mazzeo

Jacopo Mazzeo

28 July 2020

Leading food delivery firm Deliveroo has launched Table Service, a new contactless dine-in tool that allows customers to order via the Deliveroo app in pubs, bars and restaurants

Deliveroo has introduced Table Service, a contactless dine-in system that guests can use to order via the Deliveroo app while in pubs, bars and restaurants, thus enabling social distancing for both customers and staff.

The firm claims that more than 2,000 restaurants have already committed to using the new tool and now aims to encourage pubs and bars to sign up too by offering a number of incentives. Pubs and bars who activate Table Service will:

  • Benefit from a 0% commission on drinks and dine-in orders placed through the Deliveroo app
  • Be able to purchase affordable PPE equipment
  • Be offered free in-store signage to help staff and customers ‘stay safe’

‘Deliveroo wants to play a significant role to support pubs and bars during Covid-19. They are at the heart of so many communities and it is vital that they receive as much support as possible,’ said Deliveroo CEO Will Shu. ‘That is why we are constantly looking for new ways to support their growth and success and will be ramping up efforts in the coming weeks and months.’

Venues that decide to use the Table Service tool will also benefit from Deliveroo’s network of riders, should they wish to offer home-delivery services.

Interested venues can sign up here.

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