Just Eat to waive sign-up fees for new restaurants as part of a £10m package of support

Robyn Black

Robyn Black

20 March 2020

It has also promised to relax its rules so its restaurant partners can work with other delivery companies as the industry faces Covid-19 crisis

The company hopes the emergency fund will direct funds back to the beleaguered restaurant sector.

As well as the measures above, the £10m package also includes:

  • A commission rebate of one third (33%) on all commissions paid by independent restaurants to Just Eat
  • No commission on all collection orders to help reduce the pressure on restaurants’ delivery operations, where collection is still available

The company said it is also committing to paying restaurants weekly, including the rebate now in place. All measures will be in place for the next 30 days.

Andrew Kenny, Just Eat’s UK managing director said: ‘The food delivery industry has a crucial role to play at this time of national crisis and it is only right that as the market leader in the UK, Just Eat steps up to help our independent partners so they can keep delivering for the communities that need them.’

He also said that the company was working on other initiatives to support vulnerable and isolated people, frontline workers and couriers, details of which will be announced ‘in due course.’

Related content

News |  Spirits & Cocktails

Brand support: Listing fees and pouring deals

Necessary evil, poisoned chalice or serious opportunity? Clinton Cawood looks at what it means for your business to accept support from brands bearing


Punch trials food delivery service with Just Eat

Punch Taverns has partnered with online food delivery service Just Eat to help licensees without a food offer have takeaways delivered to customers.In


UK pubs given chance to sign up to zero tolerance policy on abuse

In a stance against abuse of all kinds, pubs owners are being given the option to sign up to TEPA – The Equality in Pubs Accreditation – which publicl

News |  Beer & Cider

Thornbridge and JKS Restaurants partner to support Hospitality Action

Thornbridge brewery is partnering with JKS Restaurants to donate a share of the sales generated by their collaboration brew to help fight the coronavirus crisis.