Service news

News |  Wine

How sommeliers are keeping connected to their customers

Coronavirus means many of us are stuck at home but that hasn't stopped some inventive sommeliers from reaching their customers. But is there more that can be done?

News |  Spirits & Cocktails

Bartending fails: Your biggest pet peeves behind the stick

Of course you and your team are perfect – but not everyone has your high standards.

News

Government seeks advocate for accessibility in food and drink industry

Today, International Day of Persons with Disabilities, the government has announced it is looking for an individual in the food and drink industry to

News

Slow service is main cause of negative reviews, report says

The next time you’re looking to boost your venue’s online ratings, look not to the quality of your wines or the complexity of your cocktails, just be

News

Nightmare on bar street: Dealing with difficult customers

Bar-goers are, on the whole, as docile and lovely as fluffy bunnies, but every now and again you get one who’s a bit of a hellraiser.

News

Tipping policy makes waiters 'pay to work' at restaurant group

A restaurant group in the south-west of England has come under fire for making its waiters ‘pay to work’ through a tipping policy that requires them t

News

Hospitality sector found to be most sleep-deprived in the UK

It may be of no surprise to industry insiders that new research found Britain’s hospitality sector to be the most sleep-deprived in the country.Wellbe

Podcasts

SipAdvisor: Listen to our first Imbibe podcast

SipAdvisor by Imbibe is our new monthly podcast and our first episode features all-star line-up: the Artesian’s Anna Sebastian; sommelier Jan Konetzki; beer writer Pete Brown; Club Soda’s Laura Willoughby, and ciderologist Gabe Cook.

SipAdvisor special: Natural wine podcast

Following the announcement earlier this year that ‘natural wine’ has been legally recognised in France as Vin méthode nature, our first  podcast special edition is entirely dedicated to the subject.

SipAdvisor: Episode 2

In the second episode of our podcast, we look at what re-opening might look like for the UK’s pubs bars and restaurants – including an interview with on-trade marketing legend Mark McCullough about the 100 Day Playbook, a muse on PPE for hospitality staff, all accompanied by a glass of English fizz for English Wine Week.

News

Nightmare on bar street: Dealing with difficult customers

Bar-goers are, on the whole, as docile and lovely as fluffy bunnies, but every now and again you get one who’s a bit of a hellraiser.

News

Tipping policy makes waiters 'pay to work' at restaurant group

A restaurant group in the south-west of England has come under fire for making its waiters ‘pay to work’ through a tipping policy that requires them t

News

Hospitality sector found to be most sleep-deprived in the UK

It may be of no surprise to industry insiders that new research found Britain’s hospitality sector to be the most sleep-deprived in the country.Wellbe

News

Last night a Jedi served my wife: if Star Wars did hospitality…

Ever wondered how the Star Wars crew would fit into your venue? Course you have.

News |  Spirits & Cocktails

Take me out: giving on-trade venues the off-trade factor

For a growing number of venues, adding an off-trade element to their business has been a good way of driving interest and loyalty as well as extra pro

News |  Wine

New app Wine Picker is customer's 'pocket sommelier'

Looking for more insight into your customers' wine wants? Billed as a 'pocket sommelier', Wine Picker is a new wine pairing service, set to help diner

News |  Spirits & Cocktails

The Dead Rabbit releases new app

What happens when the World's Best Bar The Dead Rabbit creates an app? What sounds like a great app, that's what.The app works to collate all The Dead

News

Last night a Jedi served my wife: if Star Wars did hospitality…

Ever wondered how the Star Wars crew would fit into your venue? Course you have.

News |  Spirits & Cocktails

Take me out: giving on-trade venues the off-trade factor

For a growing number of venues, adding an off-trade element to their business has been a good way of driving interest and loyalty as well as extra pro

News |  Wine

New app Wine Picker is customer's 'pocket sommelier'

Looking for more insight into your customers' wine wants? Billed as a 'pocket sommelier', Wine Picker is a new wine pairing service, set to help diner

News |  Spirits & Cocktails

The Dead Rabbit releases new app

What happens when the World's Best Bar The Dead Rabbit creates an app? What sounds like a great app, that's what.The app works to collate all The Dead