SipAdvisor: How to tackle no shows



23 July 2020

SipAdvisor by Imbibe is our monthly podcast. In this third episode, we remember some of the venues that have had to close during the Covid-19 crisis before taking a closer look at the problem of no shows

‘No shows’ is a habit that the restaurant industry has been critical about long before the pandemic, but it has recently become a matter of life or death for businesses as restaurants struggle to survive the devastating effects of Covid-19. To explore how the no shows issue can be tackled we caught up with two industry professionals, who suggested… contrasting solutions: Abi Dunn of hospitality recruitment business Sixty Eight People, who’s recently launched the ‘no more no shows campaign’; and Tommy Banks, chef director at Michelin starred restaurant The Black Swan, Oldstead, and at Roots York. Finally, we run through some of the best charities and organisations that can support hospitality workers as they do and don't go back to work.

You can listen to this latest episode below or on Spotify, iTunes or wherever you usually get your podcasts from – and if you like it please subscribe, and help your colleagues and friends discover the show by sharing and writing a review. 


Introduction: We mourn bar and restaurant closures

Interview: Abi Dunn of the No More No Shows campaign and Tommy Banks, chef director of the Black Swan, on tackling 'no shows'

Final notes:  Free help and support for hospitality workers and where to find it

SipAdvisor by Imbibe, find all the episodes here: Also check us out on Spotify, iTunes and wherever else you find your favourite podcasts.

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‘No more no shows’ campaign launched

A new campaign has been launched in Greater Manchester to ‘stop the devastating effects of no shows’ on the restaurant industry.